I was nervous because Jack, my 4 year old cavalier, had never been professionally groomed. When I picked him up, he looked great and was very happy. Thank you!
Very happy with the staff and doctor. Caring people.
My dog was "misplaced". When I arrived to pick him up, the staff tried to give me a dog thay wasn't mine, along with about 2/3 of the food that I had brought for a four night stay. I told them that wasn't my dog, the staff member was confused because apparently that dog was in my dog's kennel. I had to give them a picture of my dog so they could go find him. After searching for about 20 minutes, they found my dog, who was not scheduled for any grooming, in the grooming area. He was not wearing his collar and it took about 10 more mintues to find that. After receiving some excuses about how busy they were that weekend, we went home and my dog drank a full liter of water, devoured a dish of food, then slept for about 2 days straight. I am furious. He seems to be fine now, but where was my dog the whole time? Why was it necessary to remove his collar, and how long did the staff have no idea who he was? Why did he only eat a day and half worth of food when he was there four days? Was he receiving some other dog's food and possibly medication while he was there? What if the dog who was in my dog's kennel had a special diet or medication he didn't receive because of their failure to keep track of the pets we've entrusted them with? I'm thankful that this situation didn't turn out as badly as it could have but I will not be returning.
Our pups love going to daycare and we love knowing they are in good, caring hands. It is also so convenient to have grooming and vet services in same building.
Very friendly staff. Rory loves going there to play with his doggie friends. They do charge you for Sunday boarding even if you pick up that day, but other places like my vet don't even offer Sunday pickup so it's a nice option plus for short weekday stints I can send him to daycare where I know he's having fun during the day. Less guilt/worry for me for leaving him behind when I have to.
Summit Pet Care is a US Pet Store based in Lee S Summit, Missouri. Summit Pet Care is located at 810 NW Commerce Dr, Lee's Summit, MO 64086, USA.
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