Awesome management and employees. They went above and beyond for me.
45 mins to pick up a repaired phone (about 30 to drop it off, even though I did a bunch of forms online first). They're supposed to have an appointment system but their location wouldn't show up on the spring site. Just doesn't seem like something so simple should take so long.
Great staff very knowledgeable and helpful. Highly recommend
This store has the worst customer service skills!!! Managers never available left on hold for 3 hours been calling for two days to get a issue resolved with my bill tha they messed up and promised me it would be fix which was three weeks ago and it still hasn’t been fixed been told a manager would give me a call back and that has yet to happen and all they can do is apologize which is some sick bulshit
The wait was long, but the customer service was EXCELLENT! Whoever runs the store now is doing a fantastic job stressing the need for caring about the customers in store. If you need anything from Sprint in the Lee's Summit area, come here!
Sprint Store is a US Electronics Store based in Lee S Summit, Missouri. Sprint Store is located at 1567 NE Douglas St #3A, Lee's Summit, MO 64086, USA.
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